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Current Student FAQs

General FAQs

The coronavirus outbreak is an emerging, rapidly evolving situation, and Deakin College is responding daily to the guidance of health experts and advice from Deakin University. The health and well-being of students and staff is Deakin College’s highest priority. We acknowledge the anxiety and stress the COVID-19 situation is causing everyone in the community. We will continue to work hard to support all of the Deakin College community and communicate with them regularly as the COVID-19 outbreak unfolds.
Deakin College staff are available online to help if you need assistance while self-isolating. Please visit our contact us page to see who to contact.

Online Learning FAQs

Classes are taught live online via Zoom. All study materials will be provided on Moodle.
Exams are still scheduled to take place as usual. We will notify you closer to the time regarding the format of your exams.
We will continue to follow the advice of the Indonesian Government and will be providing online classes until further notice. Our priority remains the health and safety of our students and staff. The return to on-campus teaching will be in line with Government regulations.
Yes, you will need to repeat and pay for the failed unit(s).
  • If you are an international student, you have the opportunity to study online from your home country and possibly reduce your study load if you feel you are not coping. You need to speak send an email to your Academic Services at dcjkt-academicservices@deakin.edu.au. You are also expected to be committed to attending online classes in Jakarta time and have stable internet access to access your Deakin College emails and study materials.
  • If you are a domestic student, speak with the Academic Services before making your decision. There may be ways we can support you to get through this trimester.
If you fail a unit, you will need to repeat it in an upcoming trimester.

Future Student FAQs

General FAQs

Yes, Deakin College and Deakin University continue to operate, however, all our teaching and support services have temporarily moved online. We will keep our students, staff, and community updated with new information as it comes to hand.
  • Yes, we are still processing application. You can submit your application here
Yes, you will be invited to Orientation via email, where you will be able to attend and participate in online information sessions and social events.
  • Refund policy document (PDF)
Please refer to your letter of offer. You will find your ID in the top right-hand corner. It will be an alphabetical and numerical combination (eg. TOBRET1201).
There will be no reduction to our Tuition Fees.

Enrolment FAQs

Yes, you can study part-time. You will be enrolling in 1 or 2 subjects.
Once you have accepted your offer to study with us, you will be choosing your subjects in our Online Orientation.

Online Learning FAQs

Online learning refers to learning delivered on a computer via the internet and therefore does not require students to be physically present at a school, college or university in order to attain an education. Classes, assessments, and exams are conducted online.
Deakin College will continue to follow the advice of the Indonesian Government and will be providing online classes until further notice. Our priority remains the health and safety of our students and staff. The return to on-campus teaching will be in line with Government regulations.
Once Deakin College commences teaching face-to-face again, we will provide you with information and support regarding the process.
The shift to online teaching and learning is a change for both staff and students. However, it is important to know that Deakin College is offering more than lectures and tutorials – we provide webinars, workshops, and individual study support through learning mentors and learning
advisors. We also conduct social activities to support and maintain your well-being. The staff at Deakin College encourage you to ask questions and are ready to provide support and guidance as needed.
Yes, you can withdraw without any fees or academic penalties before the end of Week 4.

Parents FAQs

The College has a dedicated team actively monitoring the advice from the recognised international, national, and local authorities and any developments at Deakin University. Through this team we are:
  • developing resources to support students transitioning to online learning;
  • increasing online student support, including academic study support, course advice, health and wellbeing support, and a virtual College reception counter.
These online support sessions are available to students via Zoom. Each session will have a dedicated member of the Deakin College team available to answer students’ questions and provide support.

Please note, some of the supports are based in Melbourne. So, please ensure the time difference when your son/daughter is looking for the online supports.

Yes, students can withdraw without any fees or academic penalties before the end of Week 4.
You can contact our office at (021) 290 222 85/87 or +62 878 8041 8585

Agent FAQs

The College has moved 100% online and teaching is continuing as per students’ original timetable via Zoom. All of the Deakin College support services are still available, just online. Students can contact us in the usual way.
  • Yes, you can check the English entry qualifications here according to the program you're interested in.
  • For the Academic Entry qualification, please contact our admissions team at dcjkt-admissions@deakin.edu.au
  • Yes, they can come to our campus or they can do it at home with their laptop. If your student(s) want to use their laptop, please consult with our admission team.
  • Yes, we are operating as usual from Monday - Friday 8.00 am - 4.00 pm